Professional Support Services From Open Systems, Inc.

The experience and knowledge base of the Open Systems, Inc. Global Support Services team benefits our customers as they seek to maximize their return on their investment. The quality of our support services is one of the major reasons that enterprises choose OSF projects. Our technical depth provides an unmatched capability to help deploy OSF projects across networks, and to respond quickly to complex issues.

Installation support

Getting OSF projects up and running is fast and easy, but having expert help on-hand to solve your problems can take your solution to new heights. From optimizing your small office set-up to guidance on very large deployments, our team can help ensure you get the most from project deployments, and the world of free software.

Enterprise peace of mind

OSF projects provide enterprises with greater security, higher performance and more capability for substantially less cost than proprietary alternatives. Thus, it is no surprise that an increasing number of IT Managers are adopting OSF projects for their businesses..

OSF projects offer you unprecedented ease-of-use, stability and value for money. With OSF projects' extensive cross-platform support, you can configure the perfect solution and ensure that the expertise to keep it running, and make the most of it, is always on hand should you need it.

Protect your business against IP infringement claims

The OSF Assurance from Open Systems, Inc. covers your business for  claims of intellectual property infringements arising from your use of OSF projects.   The OSF Assurance is included in Open Systems, Inc.'s support contracts for eligible customers. This offering is designed to safeguard your business and make deploying OSF projects even easier through warranties from Open Systems, Inc. and an indemnification offering.

Expert advice and large deployments

OSF projects are deployed on a common as home computers to government offices and service provider datacenters with deployments of over 100,000 machines. Our mission is to ensure that you achieve yours. For expert advice on complex configurations, our installation professionals can guide you to a secure, productive and cost-effective computing environment.

Global enterprise-class support

Open Systems, Inc. Global Support Services are deployed around the world to enable a true 24x7 support infrastructure. Support requests are handled through telephone, e-mail and the web.

Open Systems, Inc. offers three types of production support: Desktop, Server and Thin Client/Cluster Support.

*Prices exclude applicable sales taxes.

For more information on which package is best for you or your business, contact us.